Deep Reflections: The Hidden Catalyst of Behavioural Transformation

Transformation is the process whereby reflective practices help transform our beliefs and attitude to modify our behavior. Learning is not just about getting knowledge but more about bringing about transformation through changing beliefs, attitudes, and behaviors. Deep reflections mark the turning point here. With deep reflections, the learners are able to go deeper and relate to the belief system, value system, and emotional triggers that cause certain behaviors. By reflecting deeply, learners question the information presented to them and determine how it will influence their decisions.

According to the theory of reasoned action, one’s actions are determined by intentions, which, in turn, are dictated by attitudes and beliefs. Reflection serves as the means of examining attitudes and reevaluating beliefs. If, for instance, a professional believes that being vulnerable is being weak, then that person has a bad attitude towards such a situation. However, reflecting deeply makes one realize that being vulnerable creates trust and rapport. This changes the belief and attitude, leading to the change in behavior.

For example, in a workplace training session, when an individual goes through a process of deep reflection, it is likely that he or she will uncover some underlying assumptions. Thus, for instance, a manager who is not willing to delegate any responsibilities due to the assumption that “nobody can do my job as good as I do” will learn through the process of reflection the fear behind the assumption. 

When the assumption is re-framed into “trust creates powerful teams,” then the attitude is changed and the behavior becomes delegating. In communication workshops, individuals may go through a process of self-reflection and question themselves about why they interrupt other people. This would lead to an understanding of their underlying assumption that “fast is good”. By reflecting on their own assumptions, they can see how this assumption influences their attitude. Once the assumption is questioned, their attitude changes and moves from equating being fast to being competent with respecting the speaker and listening to understand.

Deeper reflection does not happen simply to slow things down, but to make the learning more profound. It makes sure that any changes in behavior are based on an understanding, not just conformity. Through reflecting on beliefs, facilitators can help participants shift their attitudes, which then cause changes in behavior. Next time you participate in, or lead a discussion, reflect: Which belief have I challenged, and what effect will my story have on my behavior?

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